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BANTU TRIBE REWARDS

Terms & Conditions

Effective Date: August 10, 2026
Last Updated: August 10, 2026

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Welcome to Bantu Tribe Rewards, the loyalty rewards program offered by Cuisine Bantu (“Cuisine Bantu,” “we,” “us,” or “our”).

Bantu Tribe Rewards is designed to reward our guests—our Tribers—for their continued support of Cuisine Bantu. By enrolling in or participating in Bantu Tribe Rewards, you agree to these Terms & Conditions.

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1. Membership

Bantu Tribe Rewards is free to join.

Membership is available to eligible customers who provide the information required to create a loyalty account through Cuisine Bantu and/or our loyalty technology provider, SpotOn.

Each participant should maintain only one Bantu Tribe Rewards account. Membership and rewards are intended for personal, non-commercial use.

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2. Earning Bantu Spots

Tribers earn:

1 Bantu Spot for every $1 spent on eligible menu items.

Bantu Spots are calculated based on eligible purchases and do not apply to taxes, tips, or other non-menu charges.

Bantu Spots have no cash value and cannot be exchanged for cash.

Cuisine Bantu reserves the right to determine which purchases, products, promotions, or transactions qualify for earning Bantu Spots.

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3. Bantu Tribe Rewards

Under the current rewards structure, Tribers may redeem their Bantu Spots for the following rewards:

Bantu Spots Reward

50 Spots$3 Reward

100 Spots$7 Reward

200 Spots$15 Reward

Tribers may continue accumulating Bantu Spots beyond 200 Spots.

Reward availability is based on the participant's available Spot balance at the time of redemption.

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4. Redeeming Rewards

Only one Bantu Tribe Reward may be redeemed per transaction.

When a reward is redeemed, the applicable number of Bantu Spots will be deducted from the Triber's account. Any unused Spots will remain in the account for future use.

Rewards:

  • Cannot be redeemed for cash.

  • Cannot be exchanged for cash or cash equivalents.

  • Cannot be applied to previous purchases.

  • May not be combined with other loyalty rewards in the same transaction.

  • Are subject to availability and applicable program rules.

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5. New Triber Welcome Reward

New eligible Tribers may receive a $3 discount on their next qualifying visit or purchase.

The Welcome Reward:

  • Is valid for 30 days after enrollment, subject to the terms displayed with the offer.

  • Is intended for new Bantu Tribe Rewards participants.

  • Is limited to one qualifying Welcome Reward per eligible participant/account.

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6. Double Spot Days & Special Promotions

Cuisine Bantu may periodically offer Double Spot Days or other promotional earning opportunities.

During an eligible Double Spot promotion:

$1 spent on eligible menu items = 2 Bantu Spots.

Double Spot Days and other promotions may be offered for limited periods, specific dates, locations, products, ordering channels, or other conditions determined by Cuisine Bantu.

Promotional terms communicated with a particular offer will apply in addition to these Terms & Conditions.

Cuisine Bantu may modify, extend, suspend, or end promotional offers at its discretion.

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7. In-Store & Online Orders

Eligible Bantu Spots may be earned, and eligible rewards may be redeemed on participating in-store and online orders, subject to the availability and functionality of the applicable ordering system.

Tribers are responsible for identifying or appropriately linking their Bantu Tribe Rewards account when completing an eligible transaction.

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8. Missing Spots

Tribers should ensure that their Bantu Tribe Rewards account is associated with an eligible transaction at checkout.

If you believe Bantu Spots were not properly credited, please contact Cuisine Bantu. We may request a valid receipt or other transaction information to investigate the request.

Cuisine Bantu does not guarantee retroactive credit for purchases that were not associated with a Bantu Tribe Rewards account at the time of purchase.

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9. Spot Balances & Expiration

Bantu Spots may continue accumulating beyond the published reward thresholds.

Spot balances remain subject to the functionality and rules of the Bantu Tribe Rewards program and the SpotOn loyalty platform.

Any applicable expiration policy will be communicated to Tribers as required.

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10. No Cash Value

Bantu Spots, rewards, promotional offers, and other Bantu Tribe Rewards benefits:

  • Are promotional in nature.

  • Have no cash value.

  • Cannot be redeemed for cash.

  • Cannot be sold or exchanged for money.

  • Are not property or a bank, credit, or stored-value account.

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11. Transfers

Unless expressly permitted by Cuisine Bantu, Bantu Spots, rewards, accounts, and program benefits may not be sold, transferred, assigned, or combined with another participant's account.

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12. Abuse, Fraud & Account Misuse

Cuisine Bantu reserves the right to investigate suspected misuse of Bantu Tribe Rewards.

We may adjust or remove Bantu Spots or rewards, suspend an account, or terminate participation where we reasonably determine that there has been fraud, abuse, manipulation, duplicate accounts, unauthorized activity, or a violation of these Terms & Conditions.

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13. Changes to Bantu Tribe Rewards

Cuisine Bantu may modify the Bantu Tribe Rewards program at any time, including:

  • Earning rates

  • Reward thresholds

  • Eligible purchases

  • Promotions

  • Benefits

  • Redemption requirements

  • Other program features

Where appropriate or legally required, material changes will be communicated to participants.

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14. Program Suspension or Termination

Cuisine Bantu reserves the right to suspend, modify, or discontinue Bantu Tribe Rewards, subject to applicable law.

If the program is discontinued, Cuisine Bantu may establish a reasonable period during which eligible outstanding rewards may be redeemed, where appropriate or required.

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15. Technology & Third-Party Services

Bantu Tribe Rewards is currently supported by SpotOn technology.

Participation may therefore depend on the availability and functionality of SpotOn or other third-party technology used by Cuisine Bantu.

Temporary interruptions, maintenance, connectivity issues, or other technical problems may affect enrollment, earning, account access, or redemption.

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16. Privacy

Participation in Bantu Tribe Rewards requires the collection and processing of certain customer information necessary to administer the program.

Information may be processed by Cuisine Bantu and service providers supporting the loyalty program, including SpotOn, in accordance with applicable privacy practices and policies.

Please review the Cuisine Bantu Privacy Policy for additional information regarding how personal information is handled.

 

17. Communications

By providing contact information and separately consenting where required, Tribers may receive communications relating to their Bantu Tribe Rewards account, rewards, promotions, and Cuisine Bantu.

Marketing communications are subject to applicable consent requirements and available opt-out mechanisms.

Participation in the loyalty program should not be conditioned on agreeing to receive marketing communications except where permitted by law.

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18. Taxes

Participants are responsible for any tax obligations associated with rewards or benefits where applicable.

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19. Limitation of Liability

To the fullest extent permitted by applicable law, Cuisine Bantu will not be responsible for losses resulting from unauthorized account access, technical interruptions, system failures, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits rights or remedies that cannot legally be excluded or limited.

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20. Governing Law

These Terms & Conditions will be governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

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21. Contact Us

Questions regarding Bantu Tribe Rewards may be directed to:

Cuisine Bantu
Rowlett, Texas

Email: contact@cuisinebantu.com
Website: www.cuisinebantu.com

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